Privacy Policy 

Welcome to Redberry Design is the trading name of sole trader Rowan Tredree
Rowan Tredree is the “data controller” as defined by the General Data Protection Regulations 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.redberry.design, use our services, or communicate with us.

Please read this Privacy Policy carefully. By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Mailing address
• Project details and preferences
• Budget information
• Payment details (when applicable)

Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral URLs
• Cookies and tracking data

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and consultation requests
• Provide interior design services
• Process payments and invoices
• Improve our Website and customer experience
• Send updates, newsletters, or promotional materials
• Schedule appointments and consultations
• Maintain security and prevent fraud
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our Website may use cookies, web beacons, and similar tracking technologies to improve functionality and analyze Website traffic.

You can modify your browser settings to refuse cookies; however, some parts of the Website may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers and contractors who assist in operating our business
• Payment processors
• Marketing and analytics providers
• Legal or regulatory authorities when required by law
• Professional partners involved in your project (with your consent)

5. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal requirements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your data
• Correcting inaccurate information
• Requesting deletion of your data
• Objecting to certain processing activities
• Withdrawing consent
• Requesting data portability

To exercise your rights, please contact us using the information below.

8. Third-Party Services and Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party sites.

9. Children’s Privacy

Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

10. International Users

If you access our Website from outside [Country], your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Redberry Design

Email: rowan@redberry.design
 

GDPR/UK GDPR 

If you serve clients in the United Kingdom or European Union:

Legal Basis for Processing

We process personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

Your GDPR Rights

You may have the right to:

• Request access to your personal data
• Request correction or deletion
• Restrict processing
• Object to processing
• Lodge a complaint with a supervisory authority